CARE
Keep it looking good! We use carefully selected to grade quality leathers, so variations in color, grain and creasing are natural characteristics of the leather. Learn how to care for our various leathers in our guide.
SHIPPING
For domestic orders, free ground shipping (and returns)! Orders take 1-2 days to process and arrive within 3-7 business days, unless otherwise stated. Expedited delivery options may also be available at checkout.
For international orders, we are looking at ways to make this process easier, but we do currently offer USPS rates. The customer is responsible for customs or duties required by the destination country. Sign up to stay informed of our international presence!
Contact us anytime at support@nicholette-a.com and we'll look into getting things resolved as soon as possible.
Add a personal gift note during checkout or email us!
RETURNS
We really hope you love your purchase, but if you are having second thoughts, we offer returns within 14 days of receipt in its original condition with all tags.
Please note, sale items cannot be returned or exchanged.
We’ll send an email once the item(s) have been received and your refund has been processed. Please allow 2 weeks for refunds if your product is in approved condition. You will receive your refund in the original form of payment. Should the item(s) not be approved, you will have the option to pay for the item(s) to be returned to you.
If you'd like to exchange, return your item for store credit, or any other issues, just contact us at support@nicholette-a.com.
